Privacy Policy

Protecting your privacy

Last updated: 28th February 2022

New Journey 365 respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We use the information we collect to enhance the services and products we provide to you. We respect the privacy and confidentiality of any information provided by you or collected from your use of our website. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. By using our website faqbusinesstraining.com.au, you agree to be bound by the terms of our Privacy Policy, Website Disclaimer and Website Terms and Conditions.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at https://www.oaic.gov.au/.

Collection of personal information

New Journey 365 will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms. Examples of Personal Information we collect include: names, email addresses, addresses, social media handles and phone numbers.

We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer Support. Additionally, we may also collect any other information you provide while interacting with us. When we collect additional and specific Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. You can review, correct, update or delete your Personal Information by logging into your account (if appropriate) and making the changes yourself or contacting us directly to do so. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

How we use your information

Personal Information: We use the information we collect to deliver our products and services to you, including: communicating with you, providing customer support, notifying you of updates and offers, sharing useful content, obtaining feedback and measuring customer satisfaction, diagnosing problems, and providing you with a personalised website experience.

Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may have a rare need to disclose certain information, which may include your Personal Information, to comply with legal or regulatory purposes. Also, we may use your Personal Information to protect the rights, property or safety of our business, our customers or third parties. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of New Journey 365, its customers or third parties.

If there is a change of control in this business (whether by merger, sale, transfer of assets or otherwise), which may include your Personal Information, your customer information could be transferred to the purchaser under a confidentiality agreement. We would only disclose your Personal Information in good faith and where required due to any of the above circumstances. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Security of your personal information

New Journey 365 is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

Your Personal Information will be stored with the utmost care and we take all reasonable means to protect the confidentiality of your Personal Information while in our possession or control.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

We retain your Personal Information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce agreements.

Our website may contain links (including embedded links) to other third-party websites. These links are provided for your convenience and does not mean we guarantee, endorse or approve of these websites or their content, except as otherwise disclosed. Please be aware that we are not responsible for the privacy practices of third-party websites. When leaving our website our obligation to you ends, and therefore please read the privacy policies of the third-party websites to understand their collection of data from customers including Personal Information. Our Privacy Policy only covers the use of our website.

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at business@newjourney.group. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances as set out in the Privacy Act.

Complaints about privacy

Any and all complaints regarding our treatment of your privacy will be handled seriously and promptly. Please contact us to make a complaint. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Changes to Privacy Policy

Our Privacy Policy will be updated from time to time to ensure it remains valid to changes in technology, business practices and the law. We may amend or make changes to this policy at any time, at our discretion. Any changes will come into immediate effect. Please check our current Privacy Policy before providing any specific Personal Information to ensure you are familiar with the terms current at that time. It is not our responsibility to notify you of changes.

Website

When you come to our website “newjourney365.com”, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used to analyse website traffic and user behaviour, may provide social media sharing and liking functionality, and helps us provide you a better user experience.

Cookies

A cookie or a pixel is a marker placed in your web browser and/or on our website collecting information about your web browsing behaviour.

Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies. You can choose to reject cookies in your browser settings. This may, however, prevent you from taking full advantage of our website. In addition, cookies and pixels may be used to display relevant ads to website visitors through third party services such as Google Ads and Facebook Adverts. These ads may appear on our website or other websites or applications you visit.

Third party sites

We value your privacy and will never sell or distribute Personal Information or any customer information. In some circumstances we may be provided with information by third parties, including data collected from cookies and pixels on our website and in our advertising and social media. Our site may also from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. New Journey 365 is not responsible for the privacy practices of other such websites. When leaving our website our obligation to you ends, and therefore please read the privacy policies of the third-party websites to understand their collection of data from customers including Personal Information. Our Privacy Policy only covers the use of our website NewJourney365.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

45th-floor

680 George Street

Sydney, NSW 2000, AUS